Founder Case Study

Designed for Real People

WITR’s Mission to Make Networking Actually Work

Fixing What In-Person Events Get Wrong

WITR is a Scottish startup building a simple but powerful tool for a well-known pain point: walking into a crowded networking event and having no idea who is in the room.

For co-founders Craig Somerville and Geoff Todd, the idea emerged not from the events industry but from lived frustration as founders trying to navigate industry gatherings.

Craig, an introvert who dreaded the awkward moments of small talk and the guesswork of approaching strangers, realised after attending a Techscaler early stage showcase that he had probably missed dozens of meaningful conversations simply because he didn’t know who else was there. A chance chat with another founder sparked the idea: what if people could instantly see everyone in the room and what they were interested in?

That moment became the foundation of WITR — which stands for Who’s In The Room — a simple, browser-based tool that allows attendees to check in via QR code, share a conversation starter, and instantly view others in the space. The team built the earliest prototype with speed and scrappiness, then refined it through ongoing support from CodeBase staff such as Natalie Hodgekiss, Kelly Gardner, and the wider Techscaler team, who immediately saw WITR’s potential to deepen engagement at community events.

I can't praise Techscaler enough, [and it’s] not necessarily only about the programmes, it's actually the community it builds. You get to meet people that have got some weird and wacky ideas. You see them fail as well and you just go, Actually, that's cool. Glad you failed because you're learning from your mistakes.
Craig Somerville, Co-Founder of WITR

Turning Missed Connections Into Meaningful Ones

WITR began as an attendee list tool, but quickly proved its value inside real-world events across Techscaler hubs. At founder meetups, Unfiltered sessions and regional showcases, event organisers found that participants were more engaged, conversations were more targeted, and follow-ups dramatically improved thanks to WITR’s 48-hour window for post-event connection. The tool also solved a longstanding operational burden: instead of manually compiling static attendee lists, organisers received a live, GDPR-compliant list generated by attendees themselves.

This real-world validation came hand-in-hand with encouragement from the Techscaler community. Staff members championed early versions, tested beta features and offered the kind of grounded, human support that keeps young startups moving. As Geoff notes, that encouragement was “life-giving” during earlier and more uncertain stages.

What Comes After User Validation?

As WITR gained traction, Craig and Geoff were faced with a common early-stage challenge: the product worked, people loved it, but the business model and operational structures needed to mature. Their main customer wasn’t the attendee, but the event organiser. That shift required new capabilities in pricing, positioning, and product prioritisation.

The founders’ challenge boiled down to three core needs:

  • Establish business structures that could support growth: pricing, sales processes, organiser onboarding and partner management
  • Build commercial clarity around who WITR serves
  • Access mentorship to understand user-led growth and prepare for expansion

Building the Business, Not Just the Product

Through Techscaler’s support system — from mentor conversations to community testing grounds — WITR transformed from a clever idea into a repeatable, scalable networking tool.

Techscaler offered a space where Craig and Geoff could test features, validate pricing, and get real-time user reactions. Conversations with clients helped the team navigate everything from product messaging to commercial focus. Peer founders reinforced the importance of resilience, experimentation and, importantly, failing fast — a theme Craig repeatedly emphasises as essential to entrepreneurship.

One catalytic moment came when UK networking leader Andrew Charlton (#Events) asked WITR to build a feature he needed. His insight directly led to the sponsor-logo functionality and UTM-tracked engagement — today a key part of WITR’s value to organisers.

"Encouragement is so undervalued… at my local Unfiltered event in Inverness, the encouragement from Mark [Sutherland] and Norette [Ferns] has been one of the things that’s kept it going.”
Craig Somerville, Co-Founder of WITR

Preparing WITR for Global Demand

Scaling WITR has required more than code — it has demanded infrastructure, mindset shifts and strategic grounding. Techscaler helped the founders build all three.

Through programmes, mentoring and peer discussions, Craig and Geoff gained deeper understanding of product-market fit, user psychology, data privacy, and the realities of selling into the events ecosystem. They refined WITR’s position: a simple, human-centred networking layer for small and mid-sized events, not a bloated all-in-one conference platform.

As the team explored opportunities beyond Scotland, a Techscaler international trip to Silicon Valley became a turning point. Craig encountered a radically different mindset: directness, optimism, and a culture where “yes” comes before “no.” Test events in San Francisco confirmed demand and pushed WITR to prepare for higher scale, faster expectations, and a more demanding customer base.

Insight for the Ecosystem

WITR’s journey offers clear lessons for founders building in event-tech or any community-led sector:

  • Solve the problem you actually experience. The best products come from understanding the inefficiency firsthand.
  • Community is a multiplier. Techscaler’s peer groups, staff and hubs created the conditions for WITR to iterate rapidly and confidently.
  • User-led growth beats complexity. Simplicity is what customers value.
  • Exposure to international markets fuels momentum. Going to Silicon Valley helped push the team to scale their ambition and operate with greater speed and confidence.
  • Privacy builds trust. Choosing not to monetise user data sets WITR apart in a market where many tools do.

Techscaler by CodeBase gave WITR the community, mentorship and international exposure that helped transform a simple idea into a scalable, human-centred platform — designed to make networking genuinely work for real people.

“The thing about WITR is we built it for that community. We understood the community being built around Techscaler and CodeBase to the point where I saw a problem within that community that we tried to fix.”
Craig Somerville, Co-Founder of WITR

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