Community Manager
About Us
We’re Euan’s Guide, the award-winning disabled access review charity making it easier for disabled people to find places to go. At the heart of the charity is our disabled access review website - www.euansguide.com - where disabled people and their friends, families and carers can find and share disabled access information. We also make tens of thousands of accessible toilets safer and run the UK’s largest and longest running Access Survey.
We have ambitious plans to grow and have secured funding for an exciting new project for which we are looking for a Community Manager.
The Role
The Community Manager will lead the travel and transport related reviewing project.
You will be responsible for ‘Community Mapping’ - planning and prioritising locations, transport hubs and venues to be visited. You will also lead on Community Outreach, Stakeholder Engagement and production of supporting resources.
You will have a passion for UK travel and should expect to spend a significant portion of your time exploring new locations particularly around UK transport hubs.
You will report to the CEO and manage the Review Coordinators whose main focus will be submitting disabled access information and Community Engagement. You will work closely with the Project Manager to ensure that key milestones are met.
We are an ambitious charity, passionate about making the world more accessible to all disabled people. We have a strong focus on technology so Euan’s Guide is often in a unique position of having the advantages and challenges of both a charity and tech business… there is no ‘typical day’!
What you’ll be responsible for:
Disabled Access Information
Visiting and sharing your experiences of disabled access at locations around the UK on EuansGuide.com
Community Mapping - Researching and identifying disabled access information gaps and planning how to fill them
Community Outreach and Engagement
Researching people and organisations to work with in geographical locations and virtual communities
Charity and stakeholder engagement including in-person and virtual events
Volunteer engagement and communication through in person and virtual channels
Representing Euan’s Guide at partner events and contributing content for partner publications and communications
Project Resources
Involvement in producing organisation and volunteer resources such as handbooks, welcome kits and digital content
Involvement in producing marketing and promotional materials
Involvement in for ensuring materials are available in accessible formats
Project Management
Involvement in project Quarterly Catch Ups
Desirable skills:
High levels of organisation, motivation and resourcefulness with the ability to think creatively and find solutions to opportunities and challenges
Great communication skills, including producing content in various formats for online audiences.
Excellent interpersonal skills with the ability to build relationships and influence others.
Ability to work on your own initiative and to recognise and act on opportunities
Sharing your interest in access for disabled people, inclusion and equality
Desirable experience:
Experienced traveller who is used to visiting new places and meeting new people
Reviewer, blogger or writer who has content published on the internet or other publications.
Managing relationships with a diverse range of stakeholder groups, including volunteers, funders, charities, commercial organisations and other partners
Measuring and reporting on outcomes and communicating impact to stakeholders including funders
Personal lived experience of disability
Additional Information:
We anticipate a full time role (35 hours per week) starting in May 2024 however we can be flexible and will discuss this with suitable candidates.
This is a salaried role at £30,000 - £33,000 plus NI and Pension pro rata.
This is a three year project made possible by external funding
Flexibility is important to us at Euan's Guide. We're based in Edinburgh, but that doesn't mean you have to be! Wherever you are based in the UK we'd welcome your application. Talk to us if the standard 9-5 doesn't work for you and we can discuss other ways we're flexible
Applicants must have the right to work in the UK.
Candidates are encouraged to apply if you think you can bring something special to Euan’s Guide even if your experience does not precisely match the job description.
If you’re interested in this role, we’d love to hear from you. Initial discussions to find out more are welcome. To arrange an informal, confidential chat about the role please contact Kiki MacDonald, with a brief summary of your experience and questions that you have.
Euan’s Guide are committed to being an inclusive employer and encourage applications from under-represented groups of people including disabled people, black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with experience in the care system, non-graduates and first-in-family graduates.
Recruitment Process
How to apply
If you’d like to take on this role, we’d love to hear from you! Please send your application to Kiki MacDonald – kiki@euansguide.com
Your CV and Covering Letter telling us why you want to work with us and showing us why you’re the right person for the role. We are happy that you apply in a format that suits you, for example written, audio or video applications welcomed.
Equal Opportunities Monitoring Form - this will be treated as confidential and will be separated from your application. Download the Equal Opportunities Monitoring Form ALB to update link before posting
Interview Process
Candidates that are invited for interview will have:
Choice of in-person or remote interview formats and support with Travel Expenses if relevant.
Questions provided in advance.
Joining the Team
Successful candidates will have access to flexible working as standard.
Upon joining, team members are given a full induction.
As a team we test and choose our digital tools based on digital accessibility but are always happy to find new ways to work.
Reasonable support and adjustments will be made to cater for specific needs and requirements ensuring there are no barriers to employment.
Where agreed travel, accommodation or subsistence expenses are incurred, we have made provision for Carer / PA expenses.
If there is anything we can do to support your application please get in touch.
Closing Date for Applications – Monday 4th March 2024.